Fast-developing supply chains are forcing businesses to rethink the way they share documentation with their trading partners.

Research, conducted with 250 senior decision-makers, reveals that the vast majority of respondents are looking to review their EDI software in the near future.

The findings show that EDI providers need to step up to help companies meet the challenges of a global trading network, impacted simultaneously by Brexit, Covid, rapid technological change and growing competition.

  • 99% want to review their current EDI solution in the near future
  • 34% cite dissatisfaction with their current supplier as the reason why
  • 39% of respondents said they would like to be able to self-manage and control their own EDI
  • However, 60% are under the impression that their current EDI solution is so embedded with their existing EDI provider that it will be difficult to switch